Privacy
Privacy Policy
This policy explains what information Luxa Skincare collects through this website, why we use it and how to contact us about it.
Last updated: 13 August 2026
Information we collect
When you contact us, request a quote, ask about samples or email a product brief, we may collect your name, work email, company or brand name, phone number, target market, product requirements, estimated quantity, launch timing and any information or files you choose to share.
We also collect limited technical information needed to operate and improve the site, such as device and browser information, pages viewed and approximate usage data. Google Analytics may set cookies or use similar technologies to provide this measurement.
How we use information
We use enquiry information to respond to you, assess the requested product route, prepare discussions or quotations, coordinate samples and maintain business records. We use website-usage information to understand site performance and improve content and navigation.
Sharing and international transfers
We may share information with service providers that help operate our website, analytics and communications, or with relevant team members and suppliers where necessary to assess your project. We do not sell personal information. Information may be processed in countries where Luxa, its service providers or project partners operate.
Retention and security
We retain information only for as long as reasonably needed for the purposes above, including responding to enquiries, maintaining commercial records and meeting legal obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system is completely secure.
Your choices
You may ask to access, correct or delete personal information we hold about you, subject to applicable law and legitimate record-keeping requirements. You can also control cookies through your browser settings. To make a request, email info@luxaskincare.com.
Third-party services
This website links to third-party services such as Google Maps and LinkedIn. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information through their services.
Contact
For privacy questions, contact info@luxaskincare.com or write to No.1 Building, The 7th Yard, Lianda Road, Huangpu district, Guangzhou, China.
Updates to this policy
We may update this policy from time to time. The current version and its last-updated date will be published on this page.